I was apprehensive about PR as I didn’t think I had enough going on. But I had an initial meeting with Abi to discuss my options and we agreed a basic plan and digital strategy. With Big Fish’s connections my profile grew quickly. Within six months requests for me to present at conferences, write articles and comment as an industry expert had increased to the point where I had to turn things down. Then I started to receive calls for work. Operators were quoting articles and asking for specific help based on them - none of which would have happened without Big Fish. My weekly conversations with Abi keep me focused on where my business is going. We don’t just talk about communications and PR, we discuss business ideas, positioning and product development. I have recommended Big Fish on many occasions. The budget I set aside for communications is repaid multiple times each year. It is one of the best business decisions I have made.
We have worked with Abi and the Big Fish team for a number of years now and always found them to be friendly, approachable and professional in their approach to our marketing and communications. They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t. I particularly like the way Big Fish can turn my ramblings into a cohesive, well written piece. The team write so well that we also asked them to provide the wording for our new website and the results have been excellent. I would highly recommend them to anyone looking to outsource their communications, but selfishly hope there isn’t too much take up as we really enjoy the close relationship we have built with them.
Abi and the team at Big Fish Communications have been able to offer ReferAll a professional, enthusiastic and personal service tailored towards our specific needs. They have provided a mix of traditional and social-based comms, which have seen some dramatic results. A ten fold increase in Twitter followers and numerous articles and features in trade journals. For an organisation that never invested in communications we are extremely pleased and would fully recommend the services of Big Fish. The communications strategy now forms a major part in our growth plans and being able to rely on their support and judgement has been of great benefit to ReferAll.
Big Fish has provided communications support to OCL for a number of years, enabling us to gain local, regional and national recognition for the services and products OCL offers. This support has been invaluable for us developing as an operator but also proved vital in our communications drive during the successful renewal of our contract with OMBC. The relationship we have developed with Abigail and Wendy, and their expertise in the communications and leisure industry, gives us confidence about our media and communications strategy for the future.
They have provided a mix of traditional and social-based communications, which have seen some dramatic results.
They have a wealth of experience in our sector and always manage to get us exposure when others couldn’t.
It is one of the best business decisions I have made.
Designing is a matter of concentration. You go deep into what you want to do. It’s about research. The concentration is warm and intimate and like the fire inside the earth – intense but not distorted.
Creative Director at H&M
A lot of consumers actively enjoy advertising, especially fashion print ads and clever TV commercials. The nostalgic cable channel TVLand features not only vintage shows but also vintage commercials.
Head of Advertising at HP
We sell tea in Starbucks, but I think the experience is very different. I think coffee is something that is very quick – it’s transactional. I think tea is slow and more Zen-like. It requires a different environment.
Head of Creative at Starbucks